UTMios ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you avail our Apple device repair services or visit our website.
1. Information We Collect
We may collect:
- Personal details: Name, phone number, email, address (for service booking and delivery).
- Device information: Model, serial number, IMEI, issues described.
- Payment details: Processed securely via third-party gateways (we do not store card information).
- Website usage data: IP address, browser type, pages visited (via cookies and analytics).
2. How We Use Your Information
To provide and improve services, process bookings, communicate updates, send quotes/invoices, and comply with legal obligations.
3. Data Sharing
We do not sell your personal information. We may share with:
- Logistics partners for pickup/delivery.
- Payment processors.
- Legal authorities if required.
4. Data Security
We implement reasonable security measures to protect your data. However, no method is 100% secure.
5. Data Retention
We retain information only as long as necessary for service provision and legal compliance (typically up to 3 years).
6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us.
7. Changes to Policy
We may update this policy. Continued use of services implies acceptance.
8. Contact Us
For queries: +91-79824 51415 or email us.
This policy complies with applicable Indian laws, including the Information Technology Act and SPDI Rules.